Privacy Policy

About this policy

This policy describes information handled through the United Foods website and customer ordering portal. Contact us using the privacy contact below with questions or requests about your information.

Information we collect

We process the contact, business and address details you provide when applying for a customer account, updating your profile, contacting us or placing an order. This includes names, business name, email, telephone, business type, role, number of locations, delivery and billing details, order items and quantities, invoices and customer communications. Our hosting and security systems may process IP addresses, browser information and technical logs.

Why we use information

We use information to review applications, manage accounts, provide pricing and order guides, process and deliver orders, provide invoices and support, prevent fraud, maintain security and meet legal obligations. Order history may help personalize product suggestions within our ordering service.

Service providers and disclosures

Information needed to operate the service may be handled by hosting, email, delivery, accounting and payment service providers and disclosed where legally required. Payment information is handled by the payment method selected at checkout. Contact us for information about the providers relevant to your order. Optional Google Analytics collects website usage information only when analytics is enabled through our cookie controls. Google Search Console helps us monitor search visibility and is not a website visitor analytics cookie.

Cookies and Google Analytics

Essential cookies support login, cart sessions, security, saved preferences and recognition of a recent guest order on the same browser. Optional analytics is off until you accept it. You can select Reject optional or open Cookie settings in the footer at any time. Global Privacy Control is honored by keeping optional analytics disabled. Turning off optional cookies does not prevent ordering.

Retention and security

We retain account, application and transaction records as needed to operate the service, resolve disputes and meet applicable tax, accounting and legal requirements. Retention depends on the record and purpose. We use access controls and other safeguards, but no online system is completely risk-free. Contact us for details about retention applicable to your records.

Your choices and requests

Depending on where you live and the applicable law, you may have rights to access, correct, obtain or delete personal information, appeal a privacy decision, or opt out of certain processing, sale, sharing or targeted advertising. Use the privacy contact below to submit a request. We may verify your identity and retain records where required by law. You may request account deletion and deletion of associated personal information through this contact; we will explain any records that must be retained. Cookie choices do not submit an account-deletion request.

Children and third-party services

This service is intended for business customers and is not directed to children under 13. Third-party websites and downloaded apps may have additional privacy disclosures and controls. This website policy does not describe unverified permissions or SDK behavior in a separate native app.

Updates

We may update this policy as our service or legal obligations change. The effective date appears above.